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Customer Care
Clear delivery information for KaruKidz orders.
After checkout, the KaruKidz team confirms the delivery address, contact number, delivery option, applicable charge and estimated delivery window before dispatch.
Delivery coverage and timing depend on the destination and courier availability. If an area is temporarily unavailable, the team will offer an available option or explain the next step before taking payment.
Please provide an accurate phone number and address at checkout. Use your order ID and the same phone number on the Order Tracking page for status updates.
Contact KaruKidz as soon as possible if an address needs to change. Weather, holidays and courier disruptions can affect timing; the team will share an update when one is available.
Need help with an order or a policy? Contact KaruKidz and our team will help.
