Customer Care
The basic terms for using KaruKidz online services.
Use the website lawfully and provide accurate information when placing an order, contacting us or submitting content. Do not attempt to interfere with the website, upload unsafe material or access areas intended only for administrators.
Adding an item to the cart does not guarantee stock or create a confirmed order. KaruKidz confirms product availability, price, delivery details and payment instructions before dispatch.
Submit only content you have the right to share. A guardian must submit content involving a child. KaruKidz may review, decline, remove or stop displaying content that is unsafe, misleading, unlawful or unsuitable for a family-friendly community.
KaruKidz branding, product content and website materials belong to KaruKidz or their respective owners. Do not reuse them commercially without permission. You keep rights in your submission, while granting KaruKidz permission to use approved content for the requested website feature.
KaruKidz may update these terms and related policies as the service changes. Continued use after an update means you should review the current version published on this website.
Need help with an order or a policy? Contact KaruKidz and our team will help.